What is the Coronavirus?
Coronaviruses come from a rather large family of viruses. They tend to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recent Coronavirus disease, affecting us globally, is COVID-19.
COVID-19 is mainly transmitted through little droplets of saliva/discharge from the nose when someone who is infected coughs or sneezes. This is why it is vital that everyone practices respiratory etiquette (for example, by coughing into a flexed elbow).
What are the Coronavirus symptoms?
To date, Coronavirus-related illnesses that have been reported range from mild symptoms to severe illnesses, and sadly even death. These symptoms may appear 2–14 days after exposure – in some patients, the symptoms take longer to appear.
If you get any of the following emergency warning signs for COVID-19 please make sure you get medical help immediately – The CDC
- Trouble breathing
- Persistent pain or pressure in the chest
- Bluish lips or face
Many people who are infected with the COVID-19 virus will experience mild to moderate respiratory illness and will recover without needing much specialised treatment. However, older people, and those with serious medical problems like diabetes, chronic respiratory disease, cardiovascular disease and cancer are more likely to develop serious illness from the disease.
What to do if you suspect you have COVID-19?
The most important thing is to get medical attention early. It’s so important that you remain home if you feel unwell if you have a fever, cough or even difficulty breathing. Seek medical help and make sure you call in advance. It’s imperative that we follow the protocols of health practitioners.
Remember, if you are sick with COVID-19 or if feel you might have COVID-19, follow these important steps below to care for yourself and in doing so, helping to protect other people in your home and community.
Stay home except to get medical care
- Stay home. Most patients who have contracted COVID-19 have mild illness and can recover at home without medical care. So don’t leave your home, except to get medical care – and don’t visit any public areas.
- Take care. Get as much rest as possible, and stay well-hydrated.
- Stay in contact with your doctor. Call before you going to get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
- Avoid public transportation. This includes ride-sharing and taxis.
Take extra precautions when at home
- Stay in one specific room. It is important that you stay far away from other people in your home. Also, you should use a separate bathroom, if available. If you need to be around other people in or outside of the home, make sure your face is covered.
Monitor your symptoms
- Common symptoms. Common symptoms of COVID-19 include fever and cough. Trouble breathing is an extremely serious symptom. It also means you need medical attention ASAP.
- Follow care instructions. Please strictly follow the instructions from your healthcare provider and local health department, in terms of checking your symptoms and reporting information. To read specifically on Home Care & Precautions, click here.
How the Coronavirus spreads
The Coronavirus spreads from person to person, that is those in close proximity to each other, similar to other respiratory illnesses, such as the flu. Tiny droplets of bodily fluids, such as saliva or mucus, from an infected person are then dispersed in the air or on surfaces via coughing or sneezing.
These droplets can come into direct contact with other people or can infect those who pick them up by touching those infected surfaces and then touching their faces.
According to scientists, coughs and sneezes can travel several feet and stay suspended in the air for up to 10 minutes.
This is why maintaining good, clean hygiene habits are so important.
What is Project Hygiene and how can it help you?
The spread of the COVID-19 pandemic in South Africa has left everyone scared for their safety and that of their loved ones. It’s, therefore, now extremely important to protect yourself, and for small business owners to protect their staff and customers. But, to do so one needs access to hygiene and PPE products.
Unfortunately, this access has become increasingly scarce, with many essential service providers asking, “Where to buy Face Masks and Hand Sanitisers?”
Fortunately, iKhokha, South Africa’s best-rated card payment company, has stepped in to make it easier for Small Business Owners to trade safely!
At iKhokha we have conveniently sourced premium products as well as Personal Protective Equipment (PPE) to ensure your safety during these times: 3-ply masks, 70% alcohol hand sanitiser (on-the-go travel sizes to 500ml bottles) and strong, durable gloves. Find everything you need on our online store that’s dedicated to helping keep you safe during this world crisis.
Gloves and masks
iKhokha understands that, for your safety, moving around isn’t possible, and they are happy to let you know that your order can be delivered to your door in 3 days or less. You can now get what you need and, at the same time, adhere to the regulations of the National Lockdown.
Combating the Coronavirus requires extreme care to be taken by individuals and businesses. The Centre for Disease Control (CDC) recommends using alcohol-based hand sanitisers to reduce the chances of germs remaining on your hands. Help stop the spread of the Coronavirus by sanitising regularly.
Combating the Coronavirus means each of us doing our parts. Protect yourself against infection – and make sure you do not spread infection to others.
We are all experiencing major changes that affect our lives due to the COVID-19 pandemic, and the impact is being felt by business owners everywhere. We want to assure you that iKhokha remains open for business, and we will continue to offer you all of our services and assistance during the lockdown period. For any queries contact our team on 087 222 7000 or email firstname.lastname@example.org For more business support, click here.
You too can do your own little part to help stop the spread of COVID-19 and flatten the curve. Here’s how:
- Hands: Use alcohol-based sanitisers or wash for 20 seconds using soap and water
- Elbow: When coughing or sneezing, cover your mouth and nose with a flexed elbow
- Face: Avoid touching your face, especially your eyes, ears, nose and mouth
- Space: Maintain a safe distance from people (approximately 6 feet) and avoid gatherings
- Home: Stay indoors as much as possible except to get medical care or essential items
How is COVID-19 affecting Small Businesses
World Health Organisation (WHO) declared the Coronavirus a global pandemic.
This has worried people across the globe as we are advised to remain indoors, as the COVID-19 pandemic may continue for a longer while. It is clear that from social distancing right down to curfews, lockdowns as well as government mandated closures, businesses are suffering the hardships of COVID-19 – particularly SMEs in South Africa.
“Since the first week of February, the search interest in Coronavirus has risen by + 260 percent globally.” -Google
While some companies are open to remote working from their employees, not all businesses can accommodate this. Small businesses are negatively affected as consumers go out less. SMEs will need to act quickly and in order to take advantage of the turnaround and brace themselves for the repercussions of COVID-19.
Why? Because COVID-19 is a reality. And we are certain that it must seem really scary right now. You’re worried about your loved ones and their safety. AND, you’re equally worried about your business which is your bread and butter. At iKhokha, we want you to know that we are in this with YOU. Have a look at the 7 tips and tricks we’ve put together to help your business during the COVID-19 pandemic. Download our informative e-book here.
There are also various options for business owners in South Africa. Because whilst times are dark, we must prepare for the light. This can be done by planning for your business:
Consistently and efficiently communicating is most vital to preserving the supplier-customer relationship. Whatever the situations, businesses must try to maintain trust with current and potential customers through helpful contact. Be that via email or even information directly on your website.
Unfortunately, COVID-19 has impacted the health and welfare of people around the world greatly, and it should be a priority for each of us, to keep people safe. All, if not most, businesses are still feeling the virus’ effects, so staying up to date is essential.
Keep checking in
COVID-19 has unfortunately affected the health and wellbeing of communities worldwide, and keeping communities safe should be our first priority. Many, if not most, businesses are already feeling the effects of the virus, and staying up to date with information is key.
Adjust your strategy
Directly or indirectly, a lot that has happened as result of COVID-19. As people are being advised to wash their hands more regularly to prevent the spread of germs, there has been a shortage of hand sanitiser, bleach and cleaning wipes, and other similar products. A lot of work culture will be temporarily changed as companies start to deploy compulsory work-from-home policies, and travel and tourism will be affected as our government temporarily bans travel to certain places where cases of the virus are high. A lot of these changes can be stressful, but the best thing that we can do as marketers is to look forward and to calm the nerves of consumers as best we can by having clear, concise, and accurate messaging.
Read, read, read
Learning, and accepting that we have a lot to learn, is vital to achieving both personal and business growth. This is because there is always room to improve. One of the best ways to do so is by reading – books, news articles, press releases, white papers or any piece of literature actually. Here’s a list of 7 Books Every Business Owner Should Read. Click here.
Put your customer first
If you try to make experiences and interactions better for your customers, they WILL notice. Understand them and support their business needs through words, attitudes and most importantly, actions. Steve Jobs said: “Get closer to your customers than ever. So close that you can tell them what they need before they realise it themselves.” To read more click here for ways to further delight your customers.
Keep abreast of changing markets. Communicating consistently and efficiently would be the secret to preserving the customer relationship.
Enquire about the Cash Advance option available to iKhokha merchants
An iKhokha Cash Advance helps take your business to the next level. iKhokha merchants can qualify for access to instant cash to give your business that extra boost. If you want to give your businesses a kick start, then our Cash Advance team is who you need to speak to. It’s money when you need it!
President Cyril Ramaphosa recently announced several initiatives that will support local small and medium enterprises (SMEs). We encourage you to register and/or apply for these forms of government aid that could support your business in this difficult time. Various Funds (e.g. Solidarity Fund and others) have been announced that is aimed at assisting employers and employees during this tough time. Click here to find out more.
Two initiatives were announced to specifically support employers and their employees. Click here to read more.
To find out more about tax-related measures that were announced, click here.
We care about your business and have further compiled a range of article on Business Tips – just for YOU. No matter what sector you are in, these articles contain tips that will help your business excel and maximise its fullest potential.
Currently, there aren’t any vaccines or treatments for COVID-19. However, there are many ongoing clinical trials evaluating potential treatments. The World Health Organisation (WHO) will continue to provide updated information as soon as clinical findings become available.
The best way to prevent and slow down transmission is to be well-informed about the COVID-19 virus, the disease it causes and how it spreads. Protect yourself and others from infection by washing your hands or using an alcohol based rub frequently and not touching your face.
For businesses, often, more than what you do, what you think matters. Stick to your cultures and values. Don’t forget who you are when the seas get rough. It is something your customers will remember.
We hope that these tips are of great assistance to you, and also to your business, during the weeks to come. These are turbulent times and we are with you, every step of the way. Because YOU are a part of our iK Family.
“Stay safe! Together, we can and will overcome anything.” -iK Tribe
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